Lumiare.ai

Terms and Services

Welcome to Lumiare.ai. These Terms & Conditions ("Terms") govern your use of the Lumiare.ai website and services (collectively, the "Service"), which are owned and operated by maiven s.r.o., an entity registered in the Czech Republic ("maiven," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

1. Service Description

Lumiare.ai is an intelligent, end-to-end workflow platform designed to help professional services companies automate the project discovery process. The Service ingests and analyzes data from discovery meetings, such as recorded calls and documents, to transcribe, summarize, and classify project requirements, ultimately generating a precise Statement of Work ("SoW").

2. User Accounts

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3. User Content & Ownership

You retain full ownership of all the data, documents, recordings, and information you upload or submit to the Service ("User Content").

However, by using the Service, you grant maiven s.r.o. a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and process your User Content solely for the purpose of operating, providing, and improving the Service for you. We will treat your User Content as confidential information. We will not use your User Content to train our general AI models without your explicit, separate consent.

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you have all the necessary rights and permissions to use and share the User Content on the Service.

4. Fees and Payment

Our Service is available under various plans, including a free trial and paid subscription tiers based on a per-project model.

Billing: For paid plans, you agree to pay all applicable fees as described on our Pricing Page. Fees are billed in advance on a subscription basis.

Payment: All payments are processed through a secure third-party payment processor. You must provide valid and current payment information.

Refunds: Fees are non-refundable except as required by law or as explicitly stated in your subscription plan.

5. Acceptable Use

You agree not to use the Service for any purpose that is unlawful or prohibited by these Terms. You agree not to:
Upload any content that is illegal, harmful, or infringes on the rights of others.
Attempt to reverse engineer, decompile, or otherwise discover the source code of the Service.
Use the Service to build a competitive product or service.
Interfere with or disrupt the integrity or performance of the Service.

6. Intellectual Property

All rights, title, and interest in and to the Service (excluding User Content), including its software, design, branding, and underlying AI models, are and will remain the exclusive property of maiven s.r.o. and its licensors.

7. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting us or through your account settings.

8. Disclaimer of Warranties & Limitation of Liability

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. maiven s.r.o. makes no warranties, expressed or implied, and hereby disclaims all other warranties, including without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

In no event shall maiven s.r.o. be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Czech Republic, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Prague, Czech Republic.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect.

11. Contact Us

If you have any questions about these Terms, please contact us.

Company: maiven s.r.o.
ID No.: 198 70 221
Address: Prokopova 572/14, Žižkov, 130 00 Praha 3, Czech Republic
Email: support@lumiare.ai